Shipping Policy

Thank you for choosing Support Arab Arts for your jewelry and merchandise needs. Please review our shipping policy to understand how we handle the shipment of your orders:

  1. Processing Time:

    • All orders are processed and shipped within 1-3 weeks from the date of purchase. Processing time may vary depending on the availability of the items and any customization requests.
  2. Shipping Methods:

    • We offer standard shipping for all orders. The shipping method used may vary depending on the destination and the size of the order.
  3. Shipping Rates:

    • Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination address. Shipping costs will be displayed at checkout before you complete your purchase.
  4. Delivery Time:

    • Once your order has been shipped, delivery times may vary depending on the shipping carrier and your location. Please allow additional time for delivery during peak seasons or holidays.
  5. Tracking Information:

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
  6. Shipping Delays:

    • While we make every effort to ensure timely delivery of your orders, we do not take responsibility for delays caused by the shipping carrier, customs clearance, or other unforeseen circumstances. We appreciate your understanding and patience in such situations.
  7. Incorrect Address:

    • It is the responsibility of the customer to provide accurate shipping information at the time of purchase. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer. Additional shipping charges may apply for re-routing packages.
  8. Lost or Stolen Packages:

    • Support Arab Arts is not responsible for lost or stolen packages after they have been successfully delivered to the address provided by the customer. Please ensure that someone is available to receive the package or provide a secure delivery location.  Always feel free to contact us and we can work out a solution.

If you have any questions or concerns about our shipping policy, please contact us at info@supportarabarts.com. Thank you for your support of Arab arts and culture!